Most of Long Beach Airport offers free Internet, but it is provided by JetBlue Airways, and Los Angeles International Airport features a pay-as-you-go fee structure similar to Bob Hope’s current program. Van Nuys Airport does not offer free Internet or the option to purchase time online.
But as airports move to attract passengers, Snyder cautions that airports should not expect an immediate uptick in business based solely on the availability of free Internet.
“I would be surprised if passengers make their decisions based on if an airport has free Wi-Fi or not,” he said. “In a place like Burbank, which is competing against LAX, what matters most is who has the best price and who has airlines that people like. But it’s all a part of creating this good experience. It just adds to that ease of use with the airport.”