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TSA fines woman

She calls airport security's account of alleged battery 'a total lie.'

May 26, 2010|By Christopher Cadelago
(Page 2 of 2)

When she was told to put down the soda, Hays allegedly ignored instructions and interfered with the screening process by drinking in a sterile area, according to the TSA.

Federal regulations prohibit travelers from reaching into luggage that is being searched or opening food and beverage containers in the screening area. After the alleged battery, Hays wrested away the ice chest, emptied the contents into a trash bin, and told the agents that she was holding them responsible for her mother's well-being.

Agents then informed her that she was a threat to other passengers before she was arrested and taken to the Burbank Police Jail.

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Hays called the series of events as recounted by TSA "a total lie."

"Did I drink a soda? Yes, I drunk a soda. Did I know I was in a sterile area and could not do so? No I did not," Hays said. "I am not a belligerent person. I don't defy the law. I didn't struggle with the soda. I let them have it."

Hays also cited an e-mail she sent to TSA before embarking on the trip, which informed the agency that she planned to take the snacks and beverages onboard, asking them to "please advise, as I do not want to have complications at the airport."

TSA officials responded days after her arrest with a form letter stating that the agency permits certain liquids necessary for people with medical conditions and disabilities. More than 3 ounces are also acceptable as long as passengers declare them at the gate.

In the last year, she has racked up legal bills of $15,000 and spent another $2,600 on airfare from Los Angeles after the incident at Bob Hope Airport. Hays is scheduled to appear before a judge Oct. 18 in Burbank for the battery charge to be officially dropped if she stays out of trouble.

Amid the legal wrangling, Hays has set up an e-mail address, TSA_abuse@hotmail.com, for passengers to send questions, complaints and compliments.

"I think that the people who are doing a good job should be patted on the back as well," Hays said. "On the other end, use your cell-phone camera to capture video. Get a name and a badge number. Document the time and date. It's not a put-down to TSA as an organization, it's a put down to TSA agents who are out of control."

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