The organization has tried to respond by converting some housing units designated for moderate-income clients to lower-income stock, she added.
“We're committed to mixed income, but we needed to tweak the system to adjust to the socio-economic situation,” Arandes said.
With the drop in rental prices, moderate-income households are not facing as great a need as people with less income, she said.
“If a moderate-income unit is sitting empty for three months, we would rather rent it to a lower-income person or family,” Arandes said.
A two-person household earning between $54,561 and $61,450 falls in the moderate-income range, according to the Burbank Housing Corp. Two people jointly earning $20,500 or less would be considered to be in the extremely-low-income segment.
Arandes said the process of applying to live in one of the BHC’s projects includes making sure you are on the correct list for your household size and income. A master list of names is addressed in chronological order, and preference is given to people who work or live in Burbank, she said.
People cannot apply for specific properties, such as the new 20-unit Catalina Development that could open by Jan. 2013.
The organization is moving to a lottery system when it opens its wait list again, she said.
A call-in process has been used and within 15 to 30 minutes, the list would be filled, Arandes said.
“We would spend the rest of the day telling people, 'I'm sorry,'“ she said. “It's very frustrating.”
People interested in properties with the nonprofit should check back after Nov. 1 for information on future openings, she said.
The organization has a wait list of about 300, she said, and families that are already in the system that need a larger or smaller units are given preference.
Every year the lists are checked for income eligibility and family size, she said.