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Letter: Airport should rethink customer benefits

November 08, 2013

Regarding the airport counts and airport parking fee articles in the Nov. 6 Burbank Leader: The problem with flying out of Burbank is that the flights are both more expensive and take longer, which is a non-starter in most cases.

I fly 10 times a year and would prefer not to go to LAX, but there's little incentive provided by Bob Hope Airport at this point. By increasing the price of parking (instead of decreasing it to attract more customers), there's even less reason to do so.

If you want to increase passenger counts, think of the benefits that could be provided to the customer, not the airport.

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Bobby Owsinski
Burbank

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