March 24, 2012
There is a lawn sign in my neighborhood that says: “Burbank: Stop Walmart, Live Better.” Of course, there has been zero explanation of why we in West Burbank, or any part of the city, would be worse off if Walmart opens in that big, vacant store in an established shopping center located in an industrial/commercial section of town. The hype against Walmart is based upon old complaints in other parts of the country that just aren't applicable here, or upon labor union frustrations about not being able to collect more dues.
December 11, 2002
Gretchen Hoffman A year after Charter Communications opened the doors to a regional call center -- resulting in a flood of complaints about customer service -- officials say the cable company is consistently meeting industry standards for call- response times. The call center has more than doubled the number of custo- mer-service representatives, to 600 employees, and is answering 90% of calls in 30 seconds or less, Charter spokeswoman Sandra Magana said.
April 12, 2008
Ken Johnson loves traffic; it’s the constant stream of complaints he receives that has taken some getting used to. Since he joined Burbank’s Public Works Department as the city’s traffic engineer seven years ago, Johnson has received probably thousands of complaints, questions and suggestions about traffic problems that plague a city with more than 100,000 residents and 190 traffic signals. “We get at least 10 calls a day from people who have complaints and issues,” he said.
March 5, 2013
Complaints about the massive open-air recycling facility in Sun Valley flow in each month in minute, sometimes stomach-turning detail. Rats have skittered off the property of Community Recycling & Resource Recovery and into a nearby business, according to calls logged by the city. Churning dust is said to be "making everyone's eyes burn," making breathing difficult and causing bloody noses among workers at a neighborhood paving firm. Gulls scavenging from piles of food waste have scattered bits of garbage from the sky. And then there is the stench, variously described in the logs as "a dead animal smell," a "rotten egg odor" and "putrid.
January 25, 2006
NORTHWEST DISTRICT -- The Burbank Police Department needs no additional oversight of officers accused of wrongdoing, the police chief told members of the committee reviewing the city's charter Monday night. Police Chief Thomas Hoefel outlined for the city's charter review committee what measures are already in place to investigate officers. "The City Attorney's Office and human resources looks at us, and there's the [state] Department of Justice if there's something criminal related," Hoefel explained.
March 11, 2006
BURBANK ? The City Council passed an interim fence ordinance on Tuesday night that raises the height limit for residential fences by one foot in most cases and allows existing fences to stay up as long as they do not pose a safety hazard. A Blue Ribbon Task Force will be formed to review the interim standards before they are put in place permanently. Homeowners have been coming out en masse to protest changes to residential fence standards, but as it turns out, the outcry was much ado about, almost, nothing.
November 23, 2002
Ryan Carter Based on complaints from local merchants and residents, Burbank Police are cracking down on increasing crime in areas around Burbank Village. In the past week in the Village area -- from the Media City Center on the north to Gordon Biersch Brewing on the south -- police have cited and arrested about 50 people. Half of them were citations for possessing open containers of alcohol. Thirteen of them were for urinating in public, with the remainder mostly being for fighting, police said.
May 16, 2012
As a former attendee of and longtime former lay leader at Little White Chapel, I have been interested in the cell phone tower debate now going on. While some neighborhood complaints I believe are unfounded and/or paranoiac, others appear legitimate. I wonder if the minister or current lay leadership has made any effort to alleviate those complaints or explain why they wish to use church premises for such a purpose, especially anything that detracts from the 70-year significance of the steeple that is a hallmark for this part of Burbank.
March 11, 2006
For 40 years, Burbank residents have built fences and walls on their properties. But none of those front and backyard structures compare to the bureaucratic wall that threatens to separate them from enjoying their property. Residents have been allowed to build and build over the years, without seemingly any public outcry and little enforcement. Now, after more than 500 complaints from two citizens, the fate of the city's law on such heights is being determined. With the complaints, and the sudden enforcement they've sparked, the city threatens the ability of residents to enjoy their property.
November 17, 2010
In spite of the recovering economy and ongoing investigations into the Police Department, a recent survey shows that 96% of Burbank residents generally are satisfied with the city. About 78% of those surveyed reported they were very satisfied overall with Burbank's services, and 18% said they were somewhat satisfied. Another 3% said they were somewhat dissatisfied, less than 1% said they were very dissatisfied, and 1% had no opinion. The last citizen survey was conducted in 2001 and showed a 95% general satisfaction with city services.